Health, Medicare & Medicaid

Congress Must Act by March 31 to Save Telehealth Benefits


The telehealth program, which has been a vital lifeline for millions of Medicare patients since 2020, is set to expire on March 31 unless Congress acts to extend it. This deadline is crucial, as it means that without timely legislative intervention, the benefits that have allowed older adults, rural residents, and individuals with mobility challenges to access healthcare conveniently will vanish, leaving millions vulnerable at a time when consistent medical care is essential.

Who Benefits Most from Telehealth
Older Adults and Individuals with Limited Mobility: Telehealth offers significant advantages for older adults—especially those 65 and older—since many face challenges related to mobility, transportation, and living in rural areas. These patients benefit from not having to travel to appointments, reducing both physical strain and the risk of exposure to illnesses. Additionally, patients with chronic conditions who require regular monitoring and follow-ups find telehealth to be an efficient, timely alternative.

Implications if Telehealth Coverage Expires
Reduced Access to Care: If the pandemic-era telehealth benefits expire on March 31, millions of patients—particularly those who are elderly or have mobility issues—could lose a critical access point for healthcare. This may result in:

  • Delayed or Missed Care: Patients might postpone or forego necessary medical consultations, which could exacerbate chronic conditions or delay the diagnosis of new health issues.
  • Increased In-Person Visits: The burden on healthcare facilities could increase, as patients who previously relied on virtual visits would need to travel for in-person care.
  • Heightened Health Risks: For vulnerable groups, the transition back to traditional visits could lead to increased exposure to contagious illnesses and other risks associated with travel.

Balancing Benefits with Risks: Protecting Vulnerable Patients
Addressing Fraud and Scams: While older adults greatly benefit from telehealth, they are also more susceptible to fraud and scams. To ensure their protection:

  • Regulated and Secure Platforms: Establishing stringent regulatory measures and secure telehealth platforms can help safeguard patients from fraudulent providers.
  • Patient Education: Outreach programs can educate older adults on how to recognize and avoid scams, including how to verify the legitimacy of telehealth services.
  • Enhanced Oversight: Regular audits and monitoring of telehealth providers can further ensure that care remains patient-focused and secure.

Alternative Solutions for Those with Limited Access
Beyond telehealth, a multifaceted approach can help those who struggle to visit healthcare facilities:

  • Hybrid Models: Combining telehealth with home visits or community health programs can offer comprehensive care.
  • Local Community Support: Local governments and community organizations can develop programs to assist with transportation and in-home care services.
  • Technology Assistance Programs: Initiatives to improve digital literacy among older adults can ensure they are better equipped to use telehealth platforms safely.

Impact on Private Health Insurance
Medicare vs. Private Insurance: The current temporary telehealth expansions were primarily designed for Medicare beneficiaries and, in many cases, Medicaid patients. The law in question—if not extended by Congress by March 31—primarily affects these groups. Private health insurance, however, operates under a different set of regulations:

  • Private Insurers’ Policies: Some states have mandates that require private insurers to offer telehealth services at parity with in-person visits, but these requirements vary widely.
  • Potential for Separate Extensions: While the federal measures are aimed at Medicare, private insurers may continue to offer telehealth benefits independently, or they may adjust coverage based on state laws and market pressures.

The looming March 31 deadline underscores the urgency of Congressional action to preserve the telehealth program that has been instrumental in ensuring timely, convenient, and safe healthcare for millions—especially the most vulnerable populations. Without extension, older adults and individuals with limited mobility could face significant setbacks in accessing necessary medical care, potentially leading to delayed treatments and increased health risks. Strengthening regulatory safeguards, educating patients about fraud, and exploring hybrid care models can help mitigate these risks, while the impact on private insurance remains dependent on state regulations and insurer policies.

-Nguyễn Bách Khoa-

Sources for Further Reading:

  • Centers for Medicare & Medicaid Services (CMS): For the latest updates on Medicare policies and telehealth coverage changes, visit the CMS website.
  • Kaiser Family Foundation (KFF): Explore detailed analysis and reports on telehealth expansion and its impact on vulnerable populations at KFF’s Telehealth Coverage.
  • American Telemedicine Association: Learn about best practices, regulatory updates, and industry insights on telehealth services by visiting the American Telemedicine Association website.

These resources offer comprehensive insights into the evolving telehealth landscape and policy changes that directly impact patient care and access.